Community Health Action of Staten Island Compliance Program
The CHASI Compliance Program ensures that CHASI’s services are provided for the benefit of its clients and that all programs operate with integrity. This means ensuring that programs do not misuse funds or bill clients’ health plans inappropriately. Some examples of abusive or improper conduct include:
Intentionally billing Medicaid or other third-party payers for services not provided
Failing to meet acceptable standards of care and quality with services provided
Failing to protect client confidentiality
Knowingly inflating or otherwise misrepresenting CHASI’s costs on cost reports filed with government agencies or private funders.
Knowingly submitting inaccurate or misleading data or reports to government agencies.
Knowingly using funds from government agencies in a manner that is inconsistent with these agencies’ requirements.
Employees and clients have several options for reporting improper conduct. Employees may file reports with their supervisor or department director, or the compliance officer listed below. Clients may report complaints to any CHASI employee, who must forward the complaint to the compliance officer, or with the compliance officer directly. The compliance officer is responsible for investigating and responding to all complaints filed.
CHASI has a telephone hotline that you may call to file reports anonymously.
Employees and clients are protected from retaliation for filing reports of suspected fraud, abuse or other improper conduct under CHASI’s Non-Retaliation Policy.
Christopher Ste. Marie, AVP of Data and Compliance